Thank you for your interest in the products offered by Games Home. We appreciate your queries and feedback and strive to respond to you with accurate and prompt answers to any questions you may have. There are several ways for you to get in touch with us, as listed in this page.
Common questions we receive are answered here:
1. Do you own a physical store location?
We unfortunately do not maintain a physical store. The cost savings of operating a physical store are passed on to you in the form of savings and rewards.
2. What is the fastest way for me to get my items?
The fastest way to receive your items is to opt for courier delivery, which typically happens within 1 business day. Depending on the time you place your order, we try our very best to deliver on the very same business day. Please note however that this is not a guarantee and will depend on stock availability, stock location, order timing and availability of our delivery company.
3. Do you provide international shipping?
We currently offer shipping within Singapore as well as to Malaysia. Depending on the product you’re interested in, we may be able to make an exception and ship to your country of choice. Please note however that all payments need to be cleared and depending on your product, additional shipping charges will apply. For Playseat products for international shipments, we strongly recommend that you visit our sister-site www.PlayseatAsia.com which shows all products priced in USD and includes international shipping within 3-5 business days.
In the bottom right, you may see an option to leave us a message. If we are online, you can chat with us instantly and get an immediate response. If we are temporarily offline, you may use this form to leave us a message and we will get back to you as soon as possible, usually within 24-48 hours.
You may contact us daily from 11am to 6pm via phone. Please do note that we may not always be able to answer your queries immediately, however we will try our best to get an answer to you as soon as we possibly can. The number to call is +65 9366 5937.
You may also reach out to use via our Facebook page. We are very responsive and are glad to serve your queries. Visit our Facebook profile at Facebook.com/gameshome.
Similar to leaving us a message through the Online Chat feature, you may also just drop us an email. You can use the form below to leave your query or feedback and we will answer your email as soon as we can, usually within 24-48 hours. Please provide as many details as possible so we can do our best in providing you with an accurate and prompt answer. Please do not send us emails offering your services.