Games Home does everything in their power to ensure that your data is protected and we will not sell your private data (such as addresses, phone numbers or email addresses) to any third party without your explicit approval. We keep our systems protected to the best of our abilities, however in the unlikely event of a breach of your data, Games Home cannot be held liable for loss or damages caused by the unauthorised access to your personal data.

All financial data (including your credit card details, PayPal passwords, Stripe passwords and Bitcoin user details) are managed strictly by third parties, such as PayPal, Stripe and your Bitcoin wallet provider. Please refer to their privacy statement and terms and conditions to know more about their liability and how they commit to handling your data.

All physical and digital goods sold via Games Home Singapore are non-refundable and non-exchangable if these goods have been collected and/or delivered by the buyer. This includes video games, accessories, consoles, vouchers and video gaming merchandise.

Any and all claims regarding the authenticity or warranty of purchased goods should be directed to the product distributor. Any and all charges incurred after the original purchase and either related or not related to under-warranty or beyond-warranty exchange and/or repair are to be born by the buyer directly. Games Home will assist in every reasonable means possible to direct the buyer to the appropriate distributor’s contacts.

To ensure that goods are compatible with your existing setup, please cross-verify product details on the manufacturer’s website. Although we will try our very best to verify integrity of the information listed in our website, it at times can happen that product images and or description may be incomplete or inaccurate.

Images and description are for general reference only and should not be used as a firm confirmation on how the product will look or function. Please verify with third party sources (such as the manufacturer/publisher, Amazon, Gamefly, Gamestop and PlayAsia) to confirm the exact details of the product you’re purchasing.

By purchasing video games from Games Home, you agree that you are of legal age to purchase the products you are checking out. Video games rated “Mature Only” and “Mature” are intended for persons aged 18 and above. Other ratings such as “Teen” and “Suitable for 16 & Above” are intended strictly for teenagers and up. Purchasing games not intended for your age category is not permitted. By using our website to purchase video game titles, you accept these terms & conditions and take full responsibility for your purchases.

Video Game titles listed are able to function on Singaporean consoles only. If you own a console from a different region, please verify compatibility before purchasing. The game sent to you may be from a different region (North America, Europe or Asia) and the text on the cover may be in a different language. The game however it will function on your console. For games with downloadable content (DLC), you may need to create an account in a different region for you to be able to redeem the content. For more information on how to create an account in a different region, please reach out to Games Home Support. If you wish to receive a game from a specific region, please verify with Games Home before purchasing.

Shipping duration provided during checkout are estimates only. As we ship through external delivery partners, at times, delivery may take longer than indicated. We cannot be held responsible for any delays in shipping. We sincerely appreciate your patience and understanding.

Products on Pre-Order and/or Back-Order: For products on Pre-Order or Back-Order, please note that the delivery time-frame indicated on the checkout page may not be accurate. Although we strive to ship your items as quickly as possible, shipping times indicated will start from stock arrival, which may occasionally be delayed. As such, to receive an update on the expected arrival date (not guaranteed), you may reach out to us via the Contact Us form on our website.